6rwon's Privacy Policy

6rwon ("we", "our") is a trusted online gaming platform in Bangladesh. We believe that your personal privacy is a fundamental right. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure when you use 6rwon's website, mobile platform, or related services ("Services").

This Policy applies to all users of 6rwon's Services. By continuing to use the Services, you agree to the terms described in this Policy.

6rwon collects the following types of information to ensure a safe and fair gaming environment:

a) Information You Provide Directly

When you create an account or use our Services, the information you voluntarily provide includes:

• Full name and date of birth (for age verification — minimum age 21)
• Email address
• Mobile number
• National ID card or passport number (for identity verification)
• Payment details — such as bKash, Nagad, Rocket, or Upay numbers, or bank account information
• Any information provided when contacting us or submitting a support request

b) Automatically Collected Information

When you browse or use our platform, certain technical information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Session duration and click patterns
• Data collected through cookies and similar tracking technologies

c) Transaction Information

We keep records of deposits, withdrawals, and other financial transactions. This includes the transaction date, amount, payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), and transaction status.

6rwon uses your information only for the following specific and legitimate purposes:

1. Account Management: To create, verify, and keep your account secure.
2. Service Delivery: To manage and personalise your gaming experience.
3. Financial Transaction Processing: To complete deposits and withdrawals.
4. Customer Support: To respond to your requests via live chat or email ([email protected]).
5. Security & Fraud Prevention: To prevent unauthorised access, fraudulent activity, and money laundering.
6. Age Verification: To ensure the Services are available only to those aged 21 and above.
7. Legal Compliance: To comply with applicable laws and regulations.
8. Service Improvement: To analyse user experience and improve the platform.
9. Communications: To inform you about important notices, security alerts, or policy changes.

6rwon does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), IT infrastructure, identity verification, and fraud prevention services. These parties will only receive the information necessary to carry out their specific tasks and are contractually bound to follow privacy standards equivalent to this Policy.

Legal Obligations

When a competent court, government authority, or law enforcement agency issues a valid order or subpoena, we may be required to provide information in accordance with applicable law. In such situations, we will make every effort to notify you in advance, unless prohibited by law.

Business Restructuring

In the event of a potential merger, acquisition, or sale of assets involving 6rwon, user information may be transferred. In that case, equivalent protections under this Policy will be ensured and you will be notified in advance.

With Your Consent

Beyond the situations described above, we will not share your information with any third party without your explicit consent.

6rwon uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that make our platform more functional and user-friendly.

Essential Cookies

These cookies are necessary for the core functionality of the Services — such as maintaining your login session, security verification, and financial transaction processing. They cannot be disabled.

Functionality Cookies

These cookies are used to remember your preferences and settings, such as language selection or display preferences. They make your experience more personalised.

Analytics Cookies

These cookies are used to understand how users interact with our platform and to improve the quality of the Services. The data collected is aggregated and anonymous.

6rwon treats the security of your information as its highest priority. We have implemented industry-standard technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

• SSL/TLS Encryption: All data transmission on our platform is secured by SSL encryption, keeping your information invisible to third parties.
• Secure Server Infrastructure: Our servers operate in protected data centres and undergo regular security audits.
• Access Controls: Only authorised personnel can access your information, and their number is kept to a minimum.
• Payment Security: Financial transaction data is processed through the secure gateways of payment providers.
• Regular Security Reviews: Regular penetration tests and security assessments are conducted to identify vulnerabilities in our systems.

However, no internet-based system is 100% secure. If a security breach occurs, we will notify you as soon as possible and take the necessary steps.

We retain your information only for as long as necessary to fulfil the purposes described in this Policy or as required to meet legal obligations.

• Account Information: For as long as the account is active and for the legally required period after the account is closed.
• Transaction Records: For the period required under financial regulations.
• Communication Logs: For a limited period for dispute resolution and quality control.
• Cookie Data: Depending on the type and purpose of the cookie — session cookies are deleted when the browser is closed, while persistent cookies remain for a set period.

Once the defined retention period ends, information is securely deleted or anonymised so that it can no longer be identified.

6rwon believes you should have control over your own information. Your main rights are described below:

Right to Access

You can request to see what information we hold about you at any time.

Right to Correction

If any information we hold about you is incorrect, contact us to have it corrected. We will make the necessary corrections within a reasonable time.

Right to Deletion

In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete all information immediately due to legal obligations, ongoing transactions, or disputes.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted, though this may affect access to some Services.

Right to Complain

If you believe your privacy rights have been violated, please contact us directly first. We will do our best to resolve the issue.

6rwon provides Services only to those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the account registration process. If we learn that information has been collected from a minor, we will immediately close that account and delete the associated information. If you become aware of such a situation, please contact us at [email protected].

6rwon may update this Privacy Policy from time to time — due to changes to the Services, adoption of new technologies, or legal requirements. The date of each update will be noted at the top of the Policy as the "Effective Date".

For significant changes, we will send a notification to your registered email or display a clear notice on the platform. Continued use of the Services after a revised Policy is published will be taken as acceptance of the new Policy.

You are advised to review this Policy regularly so you can stay up to date on how your information is being kept secure.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the 6rwon support team:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

We take all privacy-related requests seriously and aim to provide a resolution within a reasonable time. Protecting your privacy is our responsibility and our commitment.